Why Does My Screenshots Not Work?

Taking a screenshot on iPhone is painless and quick operation you do when you want to save something important from your device. Unfortunately, problems can occur on iPhone. Recently, users reported that they can’t take a screenshot on their iPhone and they have no idea of why this happening. So, if you’re experiencing the same problem, then you probably know how much frustrating it is. But, the good news is that there are some tactics and tricks you can try to resolve screenshot iPhone not working problem with ease.

• Part 1: Reasons for Screenshots Not Working
• Part 2: Check Out If You Press the Right Button
• Part 3: Hard Reset your iPhone
• Part 4: Try dr.fone to Troubleshoot Software Problem
• Part 5: Use 3D Touch to Take Screenshot
• Part 6: Try Assistive Touch to Take Screenshot

Part 1: Reasons for Screenshots Not Working

There are situations when things don’t work as you expect. You can face problem like screenshots not working on iPhone for several reasons. It might be possible that you’re pressing the wrong buttons for taking a screenshot. Else, maybe there is a problem with your device software that preventing the normal functioning of your device.

But, you don’t have to panic as methods below will help you to resolve the screenshot not working iPhone problem. Also, we’ll introduce you with some alternative methods you can try for taking the screenshot on iPhone.

Part 2: Check Out If You Press the Right Button

As we told earlier, it might be the case that you’re using the wrong button to capture the screen on your iPhone. So, you need to ensure that you’re pressing the right buttons to take the screenshot before you proceed further.

Follow the below steps to learn how to take a screenshot on iPhone -

On iPhone X or above -

• Press and hold down the Side button.
• Immediately tap the Volume button and then, release both the buttons.

On iPhone 8 or earlier -

• Press and hold down the Side or Top button.
• Immediately tap the Home button and then, release the button.

This operation will show the thumbnail of your screenshot in the lower-left corner of your iPhone. You can click the thumbnail to view the screenshot. Else, you can locate your screenshot by going to “Photos”>” Albums”>” Screenshots”.

Part 3: Hard Reset your iPhone

If you’re using the right buttons, but still can’t take a screenshot on your iPhone, then it’s time to hard reset the device and try capturing a screen once it’s turned back on. It is one of the easiest solutions you can try to fix various iOS-related issues.

Follow the below steps to learn how to hard reset iPhone -

On iPhone 8 or above-

• Press and quickly release the Volume Up button.
• Press and quickly release the Volume Down button.
• Press and hold down the Side button. Release the button when you see the Apple logo on your device screen.

On iPhone 7 or 7 Plus -

• Press and hold down the Volume Down and Sleep/Wake button at the same time.
• Release the buttons when you see the Apple logo on your device screen.

On iPhone 6 or earlier -

• Press and hold down the Home and Sleep/Wake button at the same time.
• Release the buttons when you see the Apple logo on your device screen.

Part 4: Try dr.fone to Troubleshoot Software Problem

It might be possible that the problem - screenshot iPhone X not working is due to the software glitch on your device. In such cases, the best thing you can do is to use dr.fone-Repair (iOS). It is software designed to repair various iOS system issues which include Apple Logo, black screen, boot loop, etc. With the help of the software, you can fix your problem without any data loss. It provides support for all iPhone models. In fact, it works with other iOS devices too - iPad and iPod touch.

To learn how to use dr.fone-Repair (iOS) to fix screenshot not working on iPhone problem, download it on your computer, and follow the below steps -

Step 1: Run dr.fone - Repair (iOS) on your computer and connect your device to the computer using a digital cable. Now, choose “Repair” from the software main interface.

Step 2: Once you select “Standard Mode”, the software will detect the model of your device. Here, you need to choose a version of your device and tap on “Start” button.

Step 3: Now, the software will download the appropriate firmware to repair your iOS system.

Step 4: After the firmware is downloaded, click on the “Fix Now” button. In a few minutes, your device software will be repaired.

Part 5: Use 3D Touch to Take Screenshot

If nothing above helps you to fix screenshot not working iPhone 8/X, then it’s time to go for the alternative methods to take a screenshot on your iPhone. This method involves the use of 3D touch to capture a screen on iPhone.

Follow the below steps to learn how to use 3D touch -

Step 1: To start with, open “Settings”>” General”>” Accessibility” on your device.

Step 2: Next, scroll down the screen to select “AssistiveTouch” and turn it on.

Step 3: Now, move to “Customize Top Level Menu” and tap “3D Touch Action”>” Choose Screenshot”.

Step 4: Finally, open the screen you would like to capture on your device. Next, strongly press AssistiveTouch icon to capture a screenshot.

Part 6: Try Assistive Touch to Take Screenshot

Another alternative way you can try when screenshot not working on iPhone X/8//7 is using Assistive Touch. The steps below show you how to turn on AssistiveTouch on iPhone and how to use it to take a screenshot on iPhone -

Step 1: Go to “Settings”>” General”>” Accessibility” on your device.

Step 2: Next, scroll down to select “AssistiveTouch” and enable it.

Step 3: Now, go to “Customize Top Level Menu” and click on the “Plus” icon to add a new feature.

Step 4: Here, tap on the newly added icon and select “Screenshot” and tap “Done”. Now, you will be able to see screenshot option in your AssistiveTouch menu.

Step 5: Finally, navigate to the screen you would like to capture on your device. Tap the AssistiveTouch button and select “Screenshot” to take a screenshot on your device.

As you can now see that this method to take a screenshot on the iPhone is much easier than using the button combination that may lock your device screen or activate Siri.

Conclusion:

That’s how you can fix iPhone 8 screenshot not working problem. In fact, the method we’ve covered in this guide can help you to resolve screenshot not working problem on all iPhone models. And dr.fone-Repair (iOS) is the most recommended way when it comes to fixing iOS problems that occur due to the software issue.